30-Day Money-Back Guarantee

Cloud9Phone guarantee’s 100% satisfaction backed by 30-Day No Questions Money Back Guarantee.

You will only be responsible for monthly service fees, minutes of use on metered plans as well as any international per-minute charges** (calls to non Cloud9Phone telephone numbers outside the United States and Canada) incurred during the 30-day period.

If you are unsatisfied with your Cloud9Phone service for any reason in the first 30 days after signing up, you may cancel for a full refund of equipment and activation fees.

Please call our Customer Care Department and request a RMA (Returned Material Authorization) number to be associated with the returned equipment.

Once we receive the equipment in the original packaging and in good working order, we’ll promptly issue a credit to your credit card.

At Cloud9Phone, Your Happiness is Guaranteed!

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